Basic Troubleshooting

 

  1. The device isn’t working.
    Try turning it off and on again.
  2. The device is working, but not consistently.
    Try updating all OS and other software.
  3. The device won’t turn on at all.
    Try unplugging it for an hour. Then plugging it in for a full charge.
  4. The device lost my data.
    Try living with a great sense of suspicion and mistrust, and always make backups. (Seriously, this is the best advice I have. Sorry, but there is no consistent magic for data, do not trust that it will always be recoverable.)
  5. I forgot my password.
    Try living with a great sense of suspicion and mistrust, and always make little notes for yourself like a detective in case you need to retrace your password steps. Or have a recovery email. Or a trusted friend to help.

 

About Me

Mel Bryce has lived and worked in the Kootenays for over a decade. She takes her coffee black, and still supports Nvidia graphics cards.

 

 

 

 

 

Mel Bryce - 14 posts

Experienced Owner with a demonstrated history of working in the information technology and services industry. Skilled in Anatomy, Documentation, Command, First Aid, and Supervisory Skills. Strong business development professional graduated from Selkirk College.

FAQ, How do I fix that?, Shop talk