Where did you go to school?
I studied Microsoft Office and Bookkeeping at College of the Rockies. I did my html at Selkirk College. I use many online resources such as Alison.com and Lynda.com.
My range of experience and knowledge allow me to see different solutions. And I will refer you to specialists as well as translate their geek speak for you if that is what is required.
I may have never gone to university, but I consider my experience working in the service industry and with emergency services to be just as insightful and useful.
Any kids reading this, please don’t use me as an excuse to not go to further education.